Your UFT dedicated 24/7 Mental Health Helpline

If you are in crisis, experiencing emotional distress, need resources or a referral, our union-trained, licensed mental health counselors can offer immediate, confidential help. 

You can reach us at the following number 24 hours a day, seven days a week:

1-866-UFT-FOR-U 
(1-866-838-3678) 

All languages are available upon request. A counselor will request your union ID number to identify you as a UFT member. 

This dedicated helpline can be called when you are: 

• Feeling lost, hopeless or having thoughts of suicide; 
• In a crisis and need immediate help;
• Anxious or angry and need help de-escalating in the moment;
• Struggling with substance use and need access to care; 
• Grief-stricken and need help coping with the loss of someone you have cared about. 

Our dedicated counselors can help with: 

• Emotional support, counseling and coping skills; 
• Crisis intervention and assistance during a psychiatric emergency; 
• Referrals for substance use treatment centers that have partnered with the UFT Member Assistance Program; 
• Referrals for ongoing mental health services through your insurance plan; 
• Getting immediate services at hospitals and mental health agencies within the five boroughs; 
• Finding someone to speak with in the language you feel most comfortable in, to help manage life’s challenges.
   

Please note: This service is for mental health/behavioral support. For all union-related questions, please call the UFT Call Center at 212-331-6311.