What is Provider Wellness?
Provider Wellness is an initiative funded by the NYS Department of Health and the United Federation of Teachers (UFT), and designed and operated in the five boroughs of New York City by the UFT whose purpose is to improve the health and wellbeing of NYC-based family child care providers.
What does Provider Wellness cost?
Provider Wellness is 100% cost-free for its participants. If you’re eligible to participate, you can receive whichever benefits apply to you at no cost.
Who provides the services/benefits in Provider Wellness?
The benefits are provided by Emblem Health (Dental/Vision), WellSpark Health (Lifestyle Coaching & Wellbeing Resources), the UFT Member Assistant Program (Mental Health Services), the UFT (Premium Reimbursement program).
What languages (besides English) does Provider Wellness support?
On the administrative side, our main Provider Wellness information line is managed by individuals fluent in both English and Spanish. In addition, we utilize a live interpretation service that allows us to provide assistance and support (including assistance enrolling in Provider Wellness or signing up for any specific benefits) in more than 150 languages.
On the programmatic side, the support is as follows:
- Dental/Vision Care: In addition to helping you enroll, the extensive network of providers includes one or more who are conversant in English, Spanish, Mandarin, Russian, and French. Other languages may be supported but these were the ones we researched.
- Premium Reimbursement: As this is simply a paper-work benefit, our administrative staff can assist providers in more than 150 languages in assembling and submitting the correct paperwork to receive these reimbursements.
- Mental Health Services: Without interpretation, these services are primarily available exclusively in English at this time. If you are comfortable with an interpreter in the conversation, we can support more than 150 languages. We are also planning to bring on a Spanish-speaking counselor in the near future.
- Lifestyle Coaching & Wellbeing Resources: Coaching is available now in English, Spanish, Russian, and Mandarin and can be expanded to include Haitian Creole and French if sufficient demand materializes.