Members and their spouse/ domestic partner who are also members are entitled to special coordination of benefits (SCOB). This entitles each eligible family member, upon request at the same time for two (2) covered services, one (1) service under each member's benefit record, whether using a participating provider or the direct reimbursement method. In either event, reimbursement to the provider or the member may not exceed the actual charge for the optical service under SCOB.