A city DOE employee since 1986, Friedman says she now works 24/7. “My phone is always with me. Teachers who work in the building call or text me if they're going to be out and then I have to get a sub. That’s been much harder this year.” She misses the kids and hopes they’ll soon be “yelling and screaming and smiling and laughing without a mask on.”

The pandemic has created unique challenges for Kasowitz and other teachers like her, “but we're not letting them get us down,” she says. Social distancing affects seating arrangements and masks make it hard to see facial expressions. “I have taught my students that we don't give up when there's a problem,” she says. We solve it and move on from there.”

“Before I was always visible,” says Perry. “That's gone now. You take on different roles because there are fewer staff and fewer children in the building.” Perry says students’ families are overwhelmed by remote learning and the process for setting up or changing services takes longer. But she’s learned “you have to be creative and adapt to the situation at hand.”

“There’s nothing that compares to in-person learning,” Kaplan says, “but I'm putting the same amount of energy and love into every session I create, whether in-person or remote.” In a challenging year, Kaplan points to rewards: speaking to parents more frequently, seeing skills carried over from school to home, and deepened relationships with colleagues.

“My greatest challenge,” says Johnson, “has been making sure my school community was able to keep safe. I knew it was essential for classroom teachers and support staff to have easy access to first aid items because they had to remain contained within their group.” So Johnson created and distributed emergency kits.

“In our school,” Pardo says, “we do as many things as we can to engage students. Our goal is to create a safe space where students feel they belong and are validated.” Pardo has been working remotely since March and finds it extremely difficult because she is a hands-on person.