If a paper check is lost, stolen or mutilated, a stop payment must be placed on it. To report a stolen, mutilated or lost check contact the DOE Check Management Unit at 718-935-2219 or send an email to CheckManagement@schools.nyc.gov. You must include your name, file/EIS/EID number, mailing address, phone number and personal email address.
The DOE will stop the check and you will receive an affidavit from OPA-FISA that you must complete, have notarized and return to OPA-FISA. Once OPA-FISA determines the check has not been cashed, a replacement check will be issued. This process may take up to six weeks.