Frequently Asked Questions
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A list of the most commonly asked questions.
Members should access their online Annual Benefit Statement from the TRS website at https://trsnyc.org/. Once a member sets up a TRS account, they can access these items and find a record of their total service history.
Members can purchase service credit for certain employment they had before being employed by the NYCDOE. For your service to be eligible, the work had to have been rendered while you were in public employment in New York City or New York State. Generally, any New York City or New York State service rendered prior to your membership date may count as pensionable service.
Members should contact TRS as soon as they are appointed to buy back any prior NYC or NYS service.
Yes. If after an investigation, the allegations against the paraprofessional are found to be unsubstantiated, within 30 days the paraprofessional will receive back pay for the amount of time of the suspension without pay.
Call the UFT Course Program at 212-475-3737. Your registration and payment will be verified. Depending on UFT departmental guidelines, it will be determined whether a refund can be issued.
Refunds for "T" courses will only be issued if a course is cancelled.
The UFT Course Program allows members to request in writing to switch from one course/section to another. If there is seat availability, UFT members will be transferred into their requested course.
For "E" courses, you must contact NYSUT directly at 1-800-528-6208.
Call the UFT Course Program at 212-475-3737. This process is completed internally. If the location you desire is available, the Registrant Course Transfer will be initiated.
Course registration and credit card processing is completed immediately. The time it takes for the charge to show up on your credit card is generally 1-3 days, dependent on the policies of your credit card/merchant bank.
Each college has different procedures for tuition payment. The procedures will be sent directly to you from each collaborating college after you register.
The UFT Course Program notifies the computer system once the course is cancelled. This ensures the online content reflects the change and no longer accepts online registration.
Then, the UFT Course Program notifies registered members and offers course transfers if available. If no transfer can be made, refund requests will be generated.
UFT Accounting will issue refunds in checks only; credit card refunds are not available. The refund process may take up to six weeks.
UFT Course Programs and NYSUT/ELT registration procedures are separate. Unfortunately, you cannot exchange course registration from one program to the other.
Other content related to the differences between E and T courses is provided in the NYSUT Education and Learning Trust site.
The UFT Course Program will contact registrants if there are any changes.
You can take UFT courses if they are open to non-members, but in most cases, higher registration fees may be incurred.