Frequently Asked Questions
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A list of the most commonly asked questions.
Once you’ve enrolled and the Fund receives confirmation from your school that you are on staff, your benefits are available from your first day of employment, but you must enroll first.
You can buy the prescription drug you need now. Once you receive the card, submit an original receipt to the Fund for reimbursement. Use the Drug Reimbursement Form for in-service members or call the Forms Hotline at 212-539-0539 to receive them by mail.
Yes. Dependent children up to age 26 can be enrolled in the Welfare Fund at no cost. Use the Welfare Fund's online Update Your Information (Change of Status) form to enroll a dependent under age 26. Also, young adults ages 26-29 can be enrolled in the Welfare Fund during the fall open enrollment period at full cost if they meet certain eligibility requirements. Use the Age 29 form. Or call the Forms Hotline at 212-539-0539 to receive the form you need by mail.
Yes. Any member returning from a leave of absence of 18 months or more must complete a new enrollment. You can see your chapter leader for an enrollment form or call the Forms Hotline. Your school secretary must also file a pending payroll notification form. And don’t forget to re-enroll in a city health plan.
Yes. A child who is living with and financially dependent on a grandparent is eligible for coverage. You’ll need to submit a Change of Status form and a Dependent Child Affidavit, or request these forms from the Forms Hotline at 212-539-0539.
The Helpline is available to assist in-service members and retirees as well as their dependents.
All communication with the Helpline is confidential and private.
Please call the Health and Cancer Helpline at 212-539-0515 and ask to speak with a Health and Cancer Helpline social worker.
The Helpline is a free, confidential support service dedicated to helping individuals and families dealing with medical and behavioral health illnesses.
Yes, the Welfare Fund provides a hearing aid benefit which issues a reimbursement up to a maximum of $4,000 every three years (counted from the date of your last service) for members and their dependents. You can use the Welfare Fund’s panel or choose any provider.