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Frequently Asked Questions

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A list of the most commonly asked questions.

How can I change my city health plan and enroll in a different plan?

A Health Benefits Transfer Period for city employees, such as DOE staff, is held once each year, usually in November. During this period, all employees may transfer from their current health plan to any other plan for which they are eligible, or they may add or drop optional rider coverage to their present plan. 

If you do not wish to make any changes to your health plan, no action is required. All changes submitted during the open enrollment period will take effect as of Jan. 1. 

Download the form to make a change in your health benefits and then submit the form with all required documentation to your payroll/personnel department. See guidance from the Office of Labor Relations for more information about open enrollment. 

 

I was a paraprofessional and am now a teacher. How do I transfer my CAR sick days and vacation days from my para bank to my new bank?

Following a title change (e.g., from paraprofessional to teacher or another role), employees may transfer days from their old bank to their new bank by filling out a CAR Transfer Request form . The school payroll secretary processes the form to transfer days to your new bank. 

Can paraprofessionals take a leave of absence to student teach if they are working on credentials to become a full-time teacher?

The DOE provides eligible paraprofessionals with a 40-day paid leave of absence to complete student teaching requirements if paraprofessionals are enrolled in a program to earn credentials to become full-time teachers as there are instances when colleges and universities will not accept work as a paraprofessional in place of student teaching.

The number of student teaching leaves granted by the DOE per year will not exceed 100 (50 leaves for the fall and 50 leaves for the spring). These particular leaves of absence are by application only. Applicants must receive approval before they can begin their leave of absence.

For more information about the paraprofessional student teacher leave of absence program, or pathways to teaching programs for paraprofessionals, visit: Teach NYC Programs.

Can I access my W-2 or other tax forms online?

In-service DOE employees can access their W-2, 1127 waiver and 1095-C tax forms online on the NYCAPS Employee Self Service web page. DOE employees must choose the option for electronic delivery of their tax forms through NYCAPS and then will receive them via email by the end of January. The tax forms will be mailed to all other employees at the address on file at the DOE. Read the DOE Payroll Memorandum for instructions and guidance

How do I apply for a career & technical education (CTE) salary differential?

CTE teachers can now apply for salary differentials through the DOE's salary application system (DOE login required). Learn more about how to qualify for CTE differentials and areas of specialization. »

At what age am I required to receive required minimum distributions (RMD) from my retirement accounts?

The federal SECURE Act 2.0 has raised the age at which individuals must begin taking required minimum distributions (RMDs) from their retirement accounts to 73, as of January 2023. The RMD age has increased to 73 for people who turn age 72 after 2022 and age 73 before 2033. For people who turn age 74 after 2032, the RMD age will be 75.

The SECURE 1.0 Act in 2019 increased the RMD age to 72 (for people born on or after July 1, 1949). Prior to the SECURE Act 1.0, the RMD age was 70 1⁄2.

See more information about important rules, dates and benchmarks related to RMDs. 

Do "NO STANDING" and "NO PARKING" signs apply to DOE authorized parking spaces?

No, they do not apply to DOE authorized parking spaces, at signs that read read "Department of Education," for employees with valid DOE parking permits, on school days, during times listed. 

Do alternate side of the street rules apply to DOE authorized parking spaces?

No, they do not apply to DOE authorized parking spaces, at signs that read read "Department of Education," for employees with valid DOE parking permits, on school days, during times listed. 

How can I update my personal information with the Teachers Retirement System (TRS)?

You may update your permanent home address and/or other contact information by logging in to the TRS website. Any updated information that you provide to TRS through their website will take effect immediately. 

As an alternative, TRS in-service members and retirees may also use this form to update their address with TRS. Upon receipt of this form, TRS will update its records with your new permanent home address and/or other contact information and will direct all future communications to the home address and/or other contact information that you indicate in “Part B.”

TRS will send you a written confirmation of all changes whether you use the online or paper form.

Beneficiaries who are receiving monthly benefit payments should instead file the “Beneficiary’s Change of Address Form” which is available on the TRS web site

How do I know which payroll bank on the DOE payroll calendar applies to my job title?

The DOE school year payroll calendar  lists pay periods for different payroll banks. Different job titles are paid through different banks: 

  • H-bank: Full-time school nurses, therapists, audiologists, sign language interpreters, education analysts/officers, associate education analysts/officers and administrative analysts/officers.
  • Z-bank: All job titles listed above, but Z-bank is for hourly workers, not full-time.
  • Q-bank: Full time pedagogues (teachers, secretaries, guidance counselors, psychologists, social workers, lab specialists), paraprofessionals and substitute paraprofessionals.
  • Per-session/per diem: per session pedagogues and substitutes, including F-status employees.